Subscription & Billing

How to Get Fitia Premium for Free?

You can get 1 month of Premium for free by inviting a friend to Fitia! When your friend uses your referral code to purchase the annual plan, you earn a free month of Premium, and your friend gets 10% off their annual subscription. How to share your referral code 1. Open the app and go to the Plan tab. 2. Scroll down until you find Recommend Fitia. 3. Tap Share My Code and choose how you want to send it (WhatsApp, email, social media, etc.). 4. When your friend subscribes to the annual plan using your code, you’ll automatically receive an extra month of Premium. > Tip: You can share your code with as many friends as you want—there’s no limit to how many free months you can earn. >

For the Annual Plan, Is the Charge Monthly or a One‑Time Payment?

For the annual plan, the payment is charged upfront as a one-time payment for the full year. Your next payment will only be charged after 12 months if your subscription is still active and hasn’t been cancelled. The only plan that renews and charges monthly is the monthly plan.

How Can I Request a Refund for Fitia?

Payments made through the App Store (iPhone) or Google Play (Android) are processed by Apple or Google and the refunds must be requested through the respective store, as we do not manage these payments or issue refunds directly If you purchased a subscription through the App Store (iPhone): 1. Go to Apple’s refund page 2. Sign in with your Apple ID and follow the instructions to request a refund. If you purchased a subscription through Google Play (Android): 1. Visit Google Play’s refund page 2. Follow the steps to submit your refund request. If you purchased a subscription through our website, you can request a refund if you are within 48 hours of your payment. To request a refund, please contact us at support@fitia.app.

Is There a Free Trial for Fitia Premium?

Yes, Fitia Premium offers a free trial. You can start a 3-day free trial that gives you full access to all Premium features at no cost, available only for the annual plan. When your free trial ends, the annual subscription will begin automatically. You’ll receive a reminder one day before it ends, so you have time to decide whether to continue or cancel. How to activate your free trial as a new user: 1. Download Fitia from the App Store or Google Play. 2. Create an account by signing up and completing the onboarding steps. 3. At the end of onboarding, choose the annual plan with the 3-day free trial. How to activate your free trial with an existing Fitia account: 1. Open Fitia and log in to your account 2. Go to the Plan tab and select the banner with the message “Get Premium” located below your calories and macros 3. Select the annual plan with the 3-day free trial Note: If you’ve activated the free trial before, you won’t be able to activate it again.

Where Can I Use a Discount Code in Fitia?

You can enter a discount code in Fitia on the screen where subscription prices are displayed. Just follow these steps: 1. Open the app 2. Go to any Premium feature or tap the banner that says “Enjoy everything, go Premium!” 3. When the pricing options appear, scroll down 4. Tap Redeem Code 5. Enter your discount code and confirm If the code is valid, the discount will be applied to the final price before checkout.

Why Was I Charged for a Subscription Without My Authorization?

Subscriptions made through Google Play or the App Store renew automatically unless canceled by the user. This also applies to the free trial, which is treated as an active subscription and will be charged at the end of the trial period if not canceled. To see if you have an active subscription on your device and cancel it, follow these steps: - If you subscribed in the app (iPhone or Android): - Go to your App Store or Google Play account. - Open the Subscriptions section. - Select Fitia and cancel the active subscription. - If you subscribed on the web: - Sign in at app.fitia.app. - Tap the three-line menu (top left) and go to Manage Subscription. - Cancel the active subscription. Learn how to request a refund

What Are the Payment Methods for a Fitia Subscription?

The available payment methods for accessing Fitia Premium depend on the platform where you make the purchase: the App Store, Google Play, or the official website. If using App Store (iPhone): Subscriptions through iPhone are processed by Apple. Available payment methods vary by country, but the most common are: - Credit or debit cards - Apple Pay - Apple account balance You can check the full list here: Accepted payment methods by Apple If using Google Play (Android): Payments are processed via Google Play. Available methods may differ by region, but commonly include: - Credit or debit cards - Google Pay - PayPal - Carrier billing (in supported countries) Full details here: Accepted payment methods by Google Play If subscribing via Fitia’s website: If you subscribe directly through https://app.fitia.app, you can currently pay with: - Credit or debit cards (Visa, MasterCard, Amex, etc.) - Local payment link (e.g., link.com, available in some countries)

How Do I Cancel My Free Trial?

You can cancel your Fitia free trial directly from the Settings menu or the Fitia website, depending on where you subscribed. App Store (iPhone) or Google Play (Android) 1. Open the Plan tab and tap your profile picture in the top right corner. 2. Scroll down and tap Account under Settings. 3. Select Manage Subscription. 4. Tap Cancel Subscription. Web 1. Go to app.fitia.app. 2. Click the three lines icon (top left) and select Manage Subscription. 3. Tap Cancel Subscription. >When you cancel, you’ll keep Premium access until your trial ends.

How to Manage, Change, or Cancel My Subscription?

To cancel or manage your subscription, follow these steps: If purchased via App Store (iPhone) or Google Play (Android): 1. Open the Plan tab and tap your profile picture in the top right corner. 2. Scroll down and tap Account under Settings. 3. Select Manage Subscription. 4. From here, you can cancel, change your plan, or manage your subscription. If purchased via the website: 1. Log in at https://app.fitia.app/ 2. Navigate to Manage Subscription. 3. Here you can cancel, change plans or manage your subscription

What’s the Difference Between Fitia Free and Premium?

With the free version of Fitia, you’ll get your personalized calorie and macronutrient requirements based on your goal. You can also log foods using most of the verified database, a barcode scanner and text logging. The Premium version includes all of the above plus a wide range of advanced features: Premium Meal Planning Features - Automatic Meal Planning Get the best meal plan instantly based on your goals, preferences and dietary needs. - Meal Plan Builder Customize your weekly meals with flexibility: adjust, swap, and personalize each meal to fit your lifestyle. - Personalized Recipes Discover delicious, goal-driven recipes tailored to you. - Shopping List Automatically create a perfectly organized shopping list to save money and time. - Meal Plan Sync Sync your plan with others, ensuring everyone gets the same meals with servings tailored to each person. - Custom Diet Options Pick between a smart diet, high protein, low carb, keto or low fat. Advanced Nutrition Tracking - Photo Food Logging Track your food by just taking a photo: fast, smart and accurate. - Voice Food Logging Say what you ate and we handle the rest. - Create Foods with AI Create any food or meal in seconds and track calories and macronutrients. - Verified Food Database Full access to a nutritionist-verified food database that also includes restaurant menus. - Custom Calories & Macros Set your own calorie and macronutrient targets based on your goals for precised tracking. - Smart Adjustments Get AI-powered calorie and meal adjustments to keep you aligned with your goals. - Flexible Number of Meals Choose how many meals per day you want to track, full flexibility for any routine. Free version limited to 4 meals. - Fitia Coach Your personal nutrition coach, available 24/7, science-based and designed to fit your goals. - Food Insights Analyze any food with Fitia Coach to see how nutritious it is and how well it fits your day. - Apple/Google Health Sync Seamlessly import or export your data with Apple Health, Health Connect or any other app. - Food Comparing Compare foods side by side to make smarter, healthier choices effortlessly. >Note: Both the free and Premium versions include barcode scanning and meal logging by text. Fasting & Progress Tools - Intermittent Fasting Track your fasting effortlessly with intuitive timers, reminders and widgets that help you stay consistent. - Progress Tracking Monitor your weight, progress photos, body fat, body measurements with easy-to-read charts. Free version includes only weight tracking. - Ad-Free Experience Enjoy a distraction-free experience with zero ads: focus on your health, not interruptions. >Premium is designed to give you a more complete, personalized experience, making it easier to reach your health and fitness goals.